Spam: How to Report Spam & Phishing Messages



If you receive a spam or phishing message in your inbox it’s important that you report it to the NHSmail help desk for analysis and monitoring.

Forward the email as an attachment to spamreports@nhs.net.

For instructions on how to forward a message as an attachment please see our guides below.


In NHSmail - Outlook Web App (www.nhs.net)


NHSmail - Report Spam
  1. Select the email from your inbox.
  2. Click on the “New mail” icon in the top left of the screen
  3. Drag and drop the spam email from the email list onto the body of the new blank email
  4. Enter spamreports@nhs.net into the To: field
  5. Enter an appropriate subject into the subject field. It’s recommended that you use spam, phishing or malicious depending on the type of email you are reporting.
  6. Click Send.


This video shows how to can report spam, phishing and malicious messages in NHSmail Outlook Web App.

In Outlook 2010 with Report Phishing button


Outlook - Report Phishing
  1. Select the email from your inbox.
  2. Click the Report Phishing button from the “Home” tab of the Outlook ribbon.
  3. Confirm the email subject and add a description.
  4. Click Report then Click OK.


This video shows how you can report spam, phishing or malicious messages to the NHSmail Help Desk using the Trend Micro Report Phishing button - a plugin for Outlook 2010.

In Outlook 2010 without Report Phishing button


Outlook - Forward as Attachment
  1. Select the email from your inbox.
  2. From the “Home” tab, select ‘More’ and then select ‘Forward as Attachment’.
  3. In the new email window enter spamreports@nhs.net into the “To” field.
  4. Click Send.


This video shows how you can report spam, phishing or malicious messages to the NHSmail Help Desk if you're using Microsoft Outlook 2010.

Back to Top