Welcome to Cornwall NHS

Here's what you need to know to get started with IT.

Common Logon Problems


Password not accepted:

    • Check CAPS Lock
    • Check NUM Lock (especially on Laptops)

“There are currently no logon servers available to service the logon request”

    • Check network cable is connected
    • Try disconnecting/reconnecting network cable
    • If using a laptop, check wifi is switched on

Some systems require the username and/or password to be entered in CAPS (MAXIMS/PAS)


If you are still unable to log on, or you need a password reset, please call 01209 881717


Please note:
Passwords can only be reset over the phone and cannot be emailed.

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