Smartphone Guides


CFT Mobile Guidance Information

Before using a Cornwall Partnership NHS Foundation Trust mobile device please ensure you have read the mobile guidance information document.

Download Document

Android 9 Devices Inc. Samsung A20e and Huawei Phones


Setting up your Android mobile device.

Self-Service Guide

How to setup and configure your new Android device.


Installing Apps.

Self-Service Guide

A step-by-step guide showing you how to install applications from the Play Store. It also shows where you need to go to make a request to add additional apps to the store.

Adding your NHSmail Account.

Self-Service Guide

A step-by-step guide showing how to set up your NHSmail account on your Android 9 device.

Re-Assignment Guide Manager’s Responsibilities.

Self-Service Guide

A step-by-step guide showing how you reset a device for use by another user.

Create and Set Up a Google Account.

Self-Service Guide

A step-by-step guide showing how you create and set up a Google account for your Android smartphone.

Remove a Google Account.

Self-Service Guide

A step-by-step guide showing how you create and set up a Google account for your Android smartphone.

Request Access to a New Application

If you'd like to download an App that's not currently available in the Play Store please complete our App Request form.

Request A New App

Older Android Devices Inc. Samsung J3 & J5 Phones


How to Setup your NHSmail Account.

Video Guide


In this video we show you how to setup your NHSmail account on a Samsung J3/J5 Android Smartphone.

How to Update your NHSMail Password.

Video Guide


In this video we show you how to update your NHSmail password on a Samsung J3 or J5 Android smartphone. You'll need to do this each time you change your password on the NHSmail website as the phone will not automatically update your account.

How to Setup a Mobile Hotspot.

Video Guide


In this video we show you how to set up a mobile data hotspot on your Samsung J3 or J5 Android smartphone and how to connect your laptop to that hotspot. Doing this will enable you to connect to access the internet on your laptop when working away from a standard Wi-Fi connection.

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